Frequently Asked Question

Pretty Much Everything You Need to Know

Pretty Much Everything You Need to Know

  1. Do I need to start with a free Trial?

    Yes, we firmly believe you should only pay for software when you are fully convinced of its value. The best way to ensure that our Live Chat is the best fit for your organization is through our full-featured 14-day Trial. Over the course of the 14-day trial, you will also understand the feature set, and be better positioned to select a suitable package.

  2. What features does the Trial package have?

    The Trial package has all features enabled, and you can create as many agents as you require.

  3. What happens after the 14-day free Trial?

    If you choose not to upgrade during the Trial, you will be automatically downgraded to the free Lite package. Features and additional agents that are not available in this package will be disabled. If you choose to upgrade later, the disabled features and agents can be re-enabled again.

  4. Is the Starter package really free?

    Yes. Live Chat is one of the best way to grow a fledgling business, and one of our missions is to make Live Chat available to everyone. The feature set for the Lite package is limited. For example, only one active conversation is permitted at any time. Still, we have taken care to ensure that the Lite package is a very attractive and affordable option for startups.

  5. Are there bulk discounts?

    Yes. Please contact our sales team at sales@live-chat-support.biz if you are planning to make a purchase of 30 agents and above.

  6. What payment modes do you accept?

    At the moment, we accept Visa, Mastercard and Paypal.

Live Chat Support!

  • 6 Zinkovska
    Poltava, Poltavska, Ukraine
  • Phone: +38(063) 263-62-49

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